Terms & Conditions of Website

Our products are sold to you on this website acording to the terms and conditions listed here. Please read them carefully before using the website. By using our website, you signify your agreement to be bound by these terms and conditions. If you are unhappy with any aspect of these, then you should contact one of our customer services team at sales@thescottishshopdirect.co.uk before placing an order with us.

  1. Product availability
  2. Size guides and product specifications
  3. Website images
  4. Right to cancel the order
  5. Termination of order by us
  6. Shipping, handling and delivery schedule
  7. Back orders
  8. Tax & payments

Product availability

It is important to note that information about our products does not amount to an offer by us to sell the product. Rather it is based on an invitation to you to make us an offer to purchase that product; therefore references to order placed by customers are deemed to references to offers by such customers to purchase the relevant product from us. We will endeavor to supply you with the item requested. Sometimes we may be unable to fulfill an order. In such case you will be informed at the earliest opportunity. Product images displayed on the website may occasionally differ from the respective product names and description due to changes in packaging, Colour due to photo images and or/ availability.

Size guides and product specifications

  • All shoe sizes are UK. Please contact us for further details regarding US, European and Japanese sizing.
  • All product information and technical specifications contained in Amor are for guidance only, no responsibility can be taken for errors or omissions

Website images

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen. Due to the variation of photography

Right to cancel the order

According to Consumer Protection ( Distance selling) Regulation 2000, you have a right to cancel the order and demand refund with following conditions.

a) If after the scottish shop has accepted an order from you (acceptance will be communicated via e-mail on receipt of an order), and you wish to withdraw from the contract, you may do so by communicating that wish to us within 2 working days of our acceptance.

b) If you have already received the goods and they are unwanted, you must return the goods to us at your own cost and risk. Please note that certain charges will be applied to cover our outgoing shipping costs and refund processing fees. This will not apply in the case of faulty or damaged goods.

c) It is imperative that you notify us within 5 working days of receipt of goods. Provided the goods are returned in the same condition as we supplied them to you, we shall reimburse all monies, less any charges, paid by you for those goods.

Termination of order by us

We at The Scottish Shop reserve the right to terminate any order at any stage in case of customer not adhering to our terms and condition.

Shipping, handling and delivery schedule

Delivery will be made within 7 working days to most Mainland UK addresses. Delivery to more remote areas of the UK may take slightly longer. Amor will endeavor to deliver to you within the specified time. However, there may be instances when we cannot deliver within this time. If we realize that we cannot deliver to you within that time, we shall alert you as soon as possible to try to arrange another suitable time for delivery. Amor cannot be held responsible if any item you have ordered is impounded by or has extra duty charged on it by your local customs and excise department, therefore we recommend that you check with the Customs and Excise Department before ordering from us. We deliver your order right away. We will normally send your order to you in two business days. International orders are generally received in less than 10 - 14 Working days.

Back orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

VAT

All prices shown are inclusive of VAT at 20%.

Tax free shopping

For US and all non-EU customers tax will be deducted at the checkout.

Credit card security

When the order is placed at our website and you proceed to make payment you will be taken to our secure online payment facility hosted by HSBC. Any details you enter wither on our site or the payment gateway are completely secure.

Terms & conditions of sale and offers

These terms apply to special offers advertised on our home page:

  1. All items are offered subject to availability and are sold on a first come, first served basis.
  2. All orders are subject to final confirmation.
  3. No further discounts or vouchers may be applied.
  4. Prices are quoted including 20% VAT and include duty.
  5. Orders can only be cancelled before the products have been dispatched from The Scottish Shop.